Where are you based?
  • We are based in the UK.  All our cushions are designed, printed and handmade in the UK.
How long does it take to ship?
  • 99% of all our cushions are printed and made to order within 72 hours.
  • During peak shopping times like Christmas, this may increase slightly.
  • You will receive an email confirmation when your cushion has been shipped.
Do you ship worldwide? 
  • We currently only ship within the U.K. on Cheernetic.com.
  • We ship to USA & Australia via our Etsy shop Cheernetic Home
  • BUT ... if you are looking for any other international shipping, please contact us with what you would like to order and we will give you a shipping quote.  Email: hello@cheernetic.com
Can you personalise a cushion/pillow for me?
  • We would be happy to help if we can!  Please email hello@cheernetic.com with your requirements.
Do you sell gift cards?
  • Yes we do!  They are available to purchase in £10, £25, £50 or £100 denominations.  You can find gift cards here.
  • Gift cards are delivered by email - you will not receive a physical card.
Are the cushion covers machine washable?
  • Yes they are!  We recommend washing them at 30 degrees with a low spin and line drying - but just the covers, not the infills.  All cushions have a zip to make removing the covers for washing easy.

What inks do you use to print the cushions?

  • We use water based fade resistant inks - so you can be sure your cushion will continue to look great for years to come.

I want to send a card direct to recipient, where do I write what I want inside the card?

  • When you go through to cart/checkout page there will be a box where you can add what you would like written inside the card.
  • The message will be printed inside the card.  Please see examples on the greeting card pages.

Are your prints framed?

  • Currently all our prints are unframed, but this is something we may look into in the future.