FAQ's
Where are you based?
- We are based in the UK. All our cushions are designed, printed and handmade in the UK.
How long does it take to ship?
- 99% of all our cushions are printed and made to order within 72 hours.
- During peak shopping times like Christmas, this may increase slightly.
- You will receive an email confirmation when your cushion has been shipped.
- We currently only ship within the U.K.
- BUT ... if you are looking for international shipping, please contact us with what you would like to order and we will give you a shipping quote. Email: hello@cheernetic.com
Can you personalise a cushion/pillow for me?
- We would be happy to help if we can! Please email hello@cheernetic.com with your requirements.
Do you sell gift cards?
- Yes we do! They are available to purchase in £10, £25, £50 or £100 denominations. You can find gift cards here.
Are the cushion covers machine washable?
- Yes they are! We recommend washing them at 30 degrees with a low spin and line drying - but just the covers, not the infills. All cushions have a zip to make removing the covers for washing easy.
What inks do you use to print the cushions?
- We use water based fade resistant inks - so you can be sure your cushion will continue to look great for years to come.